All returns must be received at the Charlotte, NC location, the Las Vegas, NV location or the Mesquite,TX location within 60 days of purchase.

Please call 1-800-447-4795 ext 1102 and provide the following information:

  1. Invoice Number
  2. Product Description / Product Code and Quantity
  3. Dates of Purchase ( all returns must be must be within 60 days of purchase)
  4. Reason for Return ( damage, incorrect, customer error end user, etc.)

*All customers must have a return authorization number for any return issue such as damaged, incorrect, not selling, end user, etc.

  • Please mark the outside of returned boxes with the RA# (return authorization)
  • Packages without RA#'s clearly marked on packages will be refused.
  • All returns must be mailed within 45 days from when customer receives RA#.
  • Customers are responsible for shipping charges on products being returned due to customer error or customer(end user) dissatisfaction.
  • No COD returns will be accepted.
  • If a C.O.D. shipment is refused, there is a $20.00 restock/re-ship fee.
  • A 10% restocking fee will be applied to ALL returns.
  • Returned merchandise must not be marked in any manner and in a resalable condition (other than damages or end user returns)
  • Closeout and Discontinued items may not be returned.
  • No Cash refunds given on returns

Please ship your return to the closest address:

Europa Sports East

Europa Sports Products LLC

11401 Granite St

Charlotte, NC 28273

Europa Sports West

Europa Sports Products LLC

3051 Marion Dr.

Suite 103

Las Vegas, NV 89115

Europa Sports South

Europa Sports Products LLC

1851 Big Town Boulevard

Suite 500

Mesquite, TX 75149

*There will be a $25.00 charge on any checks returned from your bank as non-payable for any reason.

  • Your account will automatically change to C.O.D./cash-only for 30 days.
  • The account will return to regular C.O.D. if the check clears the second deposit.
  • If the check does not clear, your account may be changed to C.O.D./cash-only indefinitely.